What to Expect

  1. An attorney or intake specialist will call you shortly after we receive your information to gather information on your case.
  2. Depending on the case an investigator will be sent out immediately to ensure evidence is gathered before it is lost or destroyed.
  3. If you were originally contact by an intake specialist an attorney will then call to schedule an appointment to meet with you in person.

How it Works

This initial meeting is for you to get to know the attorney that will be handling your case and the attorney to get to know you. At the initial meeting we will:

  • Answer any questions you have.
  • Discuss your case.
  • Gather the necessary information to order medical records.
  • Gather the necessary information to seek evidence.
  • Gather the necessary information to contact the other party’s insurance.

We treat you injury as we would if it were our injury; starting our initial investigation immediately to ensure valuable discovery is not lost. This includes surveillance cameras surrounding the area of the accident. Surveillance cameras are on a very limited timed loop; many as little as 24 hours. If contacted in time we can gather this information to use toward your case to ensure you get the maximum compensation possible.

Know Your Court

A few questions we will address:

  • How much time do you have to file a lawsuit?
  • What is the best venue to file your case?
  • What are results of similar cases?
  • What are the local court rules?

What to do at the scene (or soon after)

  • Write a personal statement of what happened.
    • Be as descriptive as you can.
  • Draw a diagram of the accident scene.
  • Write down names and numbers of witnesses.
  • Take pictures of the accident scene.
    • Take a picture of the entire accident scene from a distance then take closer pictures.
    • Take a picture of the driver’s license of all involved.
    • Take a picture of both vehicle license plates.
    • Take a picture of all damage.

How Austin Injury Team does it

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1. Investigate the accident facts

After an accident we encourage a person who has been injured to immediately retain an attorney. Statistics show that the sooner an attorney is retained the higher the compensation will be for the client. This can be for numerous reasons. The most critical is an attorney early in the process can subpoena surveillance videos and send an investigator to gather witness statements while the accident is fresh in the memory.

The initial gathering of facts is critical in proceeding with any case because of the adversarial nature of the legal system. Although we like to feel the insurance company is representing our best interest, especially when it is our own, the simple truth is they want to give you the least amount of money to settle the claim.

This is why we immediately conduct any investigations to gather information that may be used throughout your case.

2. Gather all records and ensure medical treatment

The first step in determining the proper amount you should be compensated is ensuring you reach your maximum medical improvement. In Texas, the statute of limitations for filing a personal injury claim is two years in most circumstances.

In certain cases it may take longer than two years to reach your maximum healing potential. This is something we will discuss in the initial meeting. However, although you may not fully heal, the case can still be filed prior to the deadline to ensure you are able to be compensated.

In gathering your medical bills and records, police reports, witness statements, and other evidence that will assist us in your case, we will be continuously preparing your case for trial while you are healing.

3. Prepare for trial while negotiating for your injuries.

No one wants to risk the uncertainties of a trial if you can be properly compensated without the necessity of going to trial. Unfortunately, with the way insurance companies operate, insurance companies often don’t fully compensate the injured party.

In my experience, through preparing every case as if it is going to trial from the initial client meeting, it greatly increases the offers made by insurance companies. This preparation ensures we are ready to justify our position at any time during the negotiations.

This doesn’t mean that we will reach an agreement with the insurance company, but it does guarantee we are always in a position to justify the compensation you should receive. And, if ensuring fairness in your case requires we go to trial, we have maximized our chances of success by ensuring we have done everything we can to fight for you in court.

Key Notes:


We can stop the calls for medical payments while your case is pending. The medical bill collectors will send us invoices that are due; stopping collection efforts pending the outcome of your case.


In most instances you won’t need to speak to the insurance company. We contact the insurance company and negotiate on your behalf. If you are deposed during the case (where you are questioned under oath) we are with you the entire time and ensure you know what to expect.

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